1.0 Network Support – Introduction
1.0 Network Support - Introduction 1.0.1 Why Should I Take this Module? Hello! It's Webster. Let me introduce you to my friend Lara! Lara has been working as a help…
An administrator wishes to create a security policy document for end-users to protect against known unsafe websites and to warn the user about the dangers and handling of suspicious emails. What type of malware attack is being prevented?
An administrator wishes to create a security policy document for end-users to protect against known unsafe websites and to warn the user about the dangers and handling of suspicious emails.…
1.2.6 Wireless Standards
1.2.6 Wireless Standards The world of wireless communications is vast. However, for particular job-related skills, we want to focus on specific aspects of Wi-Fi. The best place to start is…
1.2.5 Network Cloud Services and Applications
1.2.5 Network Cloud Services and Applications There are three basic types of cloud computing: SaaS - Software as a Service PaaS - Platform as a Service IaaS - Infrastructure as a Service…
1.2.4 Enterprise Network Topologies
1.2.4 Enterprise Network Topologies Two types of network topologies that you have learned about are: Physical network topology Logical network topology The figure displays a sample physical topology for a…
1.2.2 Network Topologies and Descriptions
1.2.2 Network Topologies and Descriptions Networks vary in size depending on the networking requirement. A technician must be knowledgeable about the different types of networks available to connect end devices…
1.2.1 Documentation Overview
1.2.1 Documentation Overview As with any complex activity like network troubleshooting, you will need to start with good documentation. Accurate and complete network documentation is required to effectively monitor and…
1.1.6 Document Findings, Actions, and Outcomes
1.1.6 Document Findings, Actions, and Outcomes After troubleshooting and resolving all issues, it is important to complete the troubleshooting process by documenting all information. A technician must document the: Problem -…
1.1.5 Guidelines for Selecting a Troubleshooting Method
1.1.5 Guidelines for Selecting a Troubleshooting Method To quickly resolve network problems, take the time to select the most effective network troubleshooting method. The figure illustrates which method could be…
1.1.4 Structured Troubleshooting Methods
1.1.4 Structured Troubleshooting Methods There are several structured troubleshooting methods that can be used to solve computer and network problems. The troubleshooting method used will vary depending on the type…